Last updated: 12 September 2026
Cheshire & Abersoch respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, submit an enquiry or contact us about our services.
Information We Collect
When you submit an enquiry or contact us, we may collect:
- Your name
- Email address
- Telephone number
- Postcode
- Property or project location
- Information about your proposed home extension or building project
- Any other information you choose to provide
We may also collect technical information about how visitors use our website, including device information, browser type, pages visited, referral source and interactions with the website.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiry
- Contact you about your project
- Arrange a consultation, survey or quotation
- Understand your home extension or building requirements
- Provide information about our services
- Manage our relationship with prospective and existing customers
- Improve our website and advertising
- Measure the effectiveness of our marketing campaigns
- Meet applicable legal and regulatory requirements
We will only process personal information where we have a lawful basis under applicable UK data protection law.
Enquiry Forms
When you submit an enquiry through our website, the information you provide will be used to respond to your request and discuss your project.
Submitting an enquiry does not create a contract or require you to proceed with our services.
We may contact you using the telephone number or email address you provide in relation to your enquiry.
Google Analytics and Advertising
We may use Google Analytics and Google advertising technologies to understand how visitors use our website and to measure the effectiveness of our advertising campaigns.
These technologies may collect information such as:
- Pages you visit
- How you arrived at our website
- Interactions with the website
- Device and browser information
- Advertising campaign information
- Whether an enquiry or other conversion took place
Where required, analytics and advertising technologies will only be activated after you have provided the appropriate cookie consent.
Information collected through Google services may be processed by Google in accordance with its own privacy practices.
Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to operate correctly. We may also use optional analytics and advertising cookies to understand website usage and measure our advertising campaigns.
Where consent is required, optional cookies will not be activated until you choose to accept them.
You can accept, reject or manage optional cookies through the cookie controls provided on the website.
Sharing Your Information
We may share personal information with trusted service providers where necessary to operate our website, manage enquiries or provide our services.
These may include:
- Website and hosting providers
- Analytics and advertising providers
- Customer management systems
- Contractors and professional advisers where required for your project
- Other service providers supporting our business
We do not sell your personal information.
We may also disclose information where required by law or a lawful authority.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any applicable legal, accounting or regulatory requirements.
Enquiry information may be retained for a reasonable period so that we can manage your enquiry and any subsequent customer relationship.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet-based system can be guaranteed to be completely secure.
Your Rights
Under UK data protection law, you may have rights including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Restrict or object to certain processing
- Withdraw consent where processing relies on consent
- Request transfer of your information where applicable
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are concerned about how your personal information has been handled.
Third-Party Services
Our website may use or link to third-party services.
Those services may have their own privacy policies and we are not responsible for how independent third parties process information through their own websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technologies or legal obligations.
The latest version will always be available on this website.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Cheshire & Abersoch
Telephone: 01829 824834
Website: cheshireabersoch.com